1. Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Processing times may vary during holidays or promotional periods, but we will notify you of any delays.
2. Shipping Methods and Delivery Time
We offer multiple shipping options to meet your needs:
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Standard Shipping: Delivery within 5-7 business days.
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Express Shipping: Delivery within 2-4 business days.
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International Shipping: Delivery within 10-15 business days, depending on the destination.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the weight, size and destination of the order.
4. Tracking Information
- You can use tracking number to monitor your shipment through our carrier's website.
5. Delivery Policy
- All orders require a valid delivery address. Please ensure the address provided is accurate and complete.
- We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
6. International Shipping
- Customs duties, taxes and other fees may apply to international shipments and are the responsibility of the customer.
- Please check your local customs regulations before placing an order.
7. Shipping Restrictions
- Certain products may be subject to restrictions based on the destination.
8. Lost or Damaged Shipments
- If your order is lost or damaged during transit, please contact us immediately at info@versalind.com
- Claims for lost or damaged items must be filed within 7 days of the delivery date.
9. Contact Us
For shipping inquiries, please reach out to us at: